Equipment Warranty Protection


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Why Buy from Top Equip Pro?

Buying equipment from online marketplaces, classified ads, or auctions leaves you exposed. No warranty. No protection. No recourse when problems appear. You're at the mercy of the seller—and hidden defects can cost you thousands.

We're professional equipment buyers. We know how to spot vendor tricks, hidden defects, and warning signs that most buyers miss. Every piece of equipment we sell is inspected, tested, and certified before it reaches you.

Yes, we sell for profit—but you get professional-grade protection that private sales can't match. While buying privately might seem cheaper upfront, factor in the risk, potential repairs, and zero warranty coverage. With Top Equip Pro, you get equipment vetted by experts, transparent warranty coverage, and the backing of a trusted partner.

Warranty Protection for Used & New Equipment in Quebec

All equipment sold in Quebec is automatically covered by legal warranties under the Quebec Consumer Protection Act. This includes the warranty of use (equipment must work properly), warranty of reasonable lifetime (must last a reasonable time based on price and use), and warranty against hidden defects.

Our Top Equip Pro warranties are in addition to these automatic legal protections.

Used Equipment Warranty - Tiered Protection System

Our tiered warranty system provides fair, transparent coverage for used equipment based on age and operating hours. Every tier includes zero deductible and comprehensive coverage for defects in materials and workmanship.

Why choose Top Equip Pro's used equipment warranty?

  • Transparent tiered system based on equipment age and hours
  • Zero deductible on all warranty repairs - parts and labor included
  • Coverage for powertrain, hydraulics, and electrical systems
  • Simple claims process - contact us and we handle everything

Tier 1

Qualifying Equipment: Less than 5 years old

Operating Hours: Under 3,000 hours

90 Days or 250 Hours
(whichever comes first)
Coverage Includes:
 
  • Coverage for defects in materials and workmanship affecting core functionality, including primary mechanical, electrical, and structural components essential to operation.*
  • * Unless inspection report is mentioning a known issue.

Tier 2

Age: 5 to 8 years

Hours: 3,000 to 6,000 hours

60 Days or 150 Hours

(whichever comes first)

Coverage Includes:

  • Coverage for defects in materials and workmanship affecting core functionality, including primary mechanical, electrical, and structural components essential to operation.*
  • * Unless inspection report is mentioning a known issue.

Tier 3

Age: Over 8 years

Hours: Over 6,000 hours

30 Days or 100 Hours

(whichever comes first)

Coverage Includes:

  • Coverage for defects in materials and workmanship affecting core functionality, including primary mechanical, electrical, and structural components essential to operation.*
  • * Unless inspection report is mentioning a known issue.

What's Not Covered - All Tiers

To keep our warranties affordable and fair, the following are excluded from coverage:

Normal Wear and Tear

  • Consumable parts and supplies
  • Filters, fluids, lubricants, and oils
  • Wear items such as tires, tracks, belts, hoses, seals, gaskets
  • Cutting edges, blades, bits, and other consumable tooling
  • Batteries
  • Bulbs, fuses, and minor electrical components

Maintenance and Service

  • Regular scheduled maintenance
  • Adjustments, calibrations, and routine servicing
  • Cleaning and lubrication

Damage and Misuse

  • Damage from misuse, abuse, accidents, or improper operation
  • Overloading or operating beyond rated specifications
  • Environmental damage (corrosion, weather exposure)
  • Vandalism, theft, or force majeure events

Modifications and Unauthorized Repairs

  • Aftermarket parts or unauthorized modifications
  • Repairs by non-authorized personnel
  • Damage from improper installation or maintenance

Cosmetic Issues

  • Paint, decals, and surface finishes
  • Minor scratches, dents, or cosmetic imperfections
  • Cosmetic rust that doesn't affect functionality

New/Unused Equipment Warranty

Our brand new unused equipment comes with comprehensive manufacturer warranty plus Top Equip Pro support. You get factory-direct coverage with local service - the best of both worlds.

12 Months

Manufacturer warranty

Factory Backed

Parts & labor covered

$0 Deductible

On all covered repairs

Local Support

We handle your claims

Unused Equipment Coverage Details

Why Choose Our Unused Equipment? While the manufacturer provides the warranty coverage, Top Equip Pro provides local support, parts coordination, and claim facilitation. You get factory protection with personal service.​

Coverage Period: 12 months from date of purchase (manufacturer warranty)

  • All structural components (frame, mounting plates, welds)
  • Hydraulic components (cylinders, motors, hoses, valves)
  • Moving parts, pivots, and bearings
  • Electrical components and wiring (if applicable)
  • Manufacturing defects in materials and workmanship

Top Equip Pro Support Services (Included at No Extra Cost)

  • ❌ Local warranty claim coordination and submission
  • ❌ Direct communication with manufacturer on your behalf
  • ❌ Parts ordering and tracking assistance
  • ❌ Technical support and troubleshooting
  • ❌ Documentation and paperwork management

How to Make a Warranty Claim

Important:Your warranty period is clearly stated on your invoice. Keep your invoice and all maintenance records. For the fastest service, report issues as soon as they occur.

Contact us

Reach out to our customer service team by phone, email, or using the form below.

Provide details

Share your invoice number, equipment type, purchase date, and a description of the issue.

Inspection

We'll arrange to inspect the equipment or request photos/videos of the issue.

Resolution

Based on our inspection, we will repair, replace the equipment, or provide a refund.

Up to 5 files (max  3MB in total)

Top Equip Pro's Equipment Warranty Commitment

At Top Equip Pro, serving Quebec and across Canada, if your equipment does not perform to your satisfaction during the warranty period, we will offer a repair, replacement, or refund.

Why Choose Top Equip Pro's Equipment Warranty Coverage?

  • Zero Deductible Warranty: Unlike competitors, we don't charge for covered repairs
  • Fair & Transparent System: Tiered warranty system reflects actual equipment condition and usage
  • Simple Claims Process: No complicated paperwork or runaround for warranty repairs
  • Transferable Coverage: Warranty transfers to new owners, increasing equipment resale value
  • Extended Warranty Options: Additional coverage available for peace of mind

Understanding Your Complete Protection in Quebec

When you buy equipment from Top Equip Pro in Quebec, you receive TWO layers of protection:

  1. Our Contractual Warranty - The specific coverage outlined above
  2. Quebec Legal Warranties (Automatic & Free) - Under the Consumer Protection Act and Civil Code:
    • Warranty of use - Equipment must work for its intended purpose
    • Warranty of reasonable lifetime - Must last a reasonable time given price and conditions
    • Warranty against hidden defects - Protection against serious defects that weren't visible
    • Bill 29 protections - Right to repair, parts availability, no planned obsolescence

These legal warranties apply automatically regardless of any "as is" clause and extend beyond our contractual warranty period based on reasonable lifetime expectations.

Effective October 30th 2025